Effective ways to fix Hotmail account not receiving emails in 2023

  •  Manoj Sharma
  • Published on:  October 31st, 2022
  • Updated on:  January 18, 2023
5/5 - (3 votes)

Summary: After the Hotmail acquisition by Microsoft, numerous users face the issue of grabbing emails and attachments. So, in this write-up, we will explain some authentic and proven ways to fix your Hotmail account not receiving emails. In addition, you will also learn about Hotmail Backup Software that will enhance your experience of fixing this issue, backup your Hotmail mailbox securely, and allow you to avail of multiple features.


Hotmail was one of the primitive email services perceived in the last decade of the 20th century. But at that time, Microsoft was controlling the market. As a result, it purchased Hotmail, added some features, and renamed it MSN.Hotmail. The point to be observed here is that Microsoft does not change its name because it holds a number of more than 30 million users, which started reflected in Microsoft’s account after its encroachment.

Microsoft fails to provide security features to its large user base. At that time, so many hackers started the propaganda that anyone could log in with a Hotmail account only after entering the “eh” password. From there, Hotmail started losing its user base.

Why is Hotmail Start Losing its User Base?

Microsoft badly failed to provide security and basic features, which were enjoyed, by many users before the annexation of Hotmail. After that, many users started complaining about Hotmail issues like Hotmail Account Not Receiving Emails, security issues, password hacking, etc.

Many users switch their Hotmail accounts, but some are stuck with Hotmail today. Because of their data, they want to keep it safe and want to fix the Hotmail account not receiving emails issue. Therefore, the most suitable way for them is to migrate Hotmail to Office 365 mailbox. In the following part, we will learn some methods to fix not receiving messages in Hotmail email.

Methods to Fix Hotmail Account Not Receiving Emails

We’ve observed, a spike in the number of complaints about not receiving emails on Hotmail since Microsoft’s acquisition. But you can fix it at your end by following these techniques. Here are some approaches you can opt for.

Method 1: Update your Hotmail Account

We know that Hotmail is now part of Microsoft Outlook. Maybe this is one of the reasons that may relate to your problem. In this case, you can log in to Outlook.live with Hotmail credentials such as Hotmail email addresses like @hotmail.com, @live.com, and @msn.com.

Check if you still prevail over the issue of not receiving Hotmail emails. Opt for another alternative if this method is not fixing your issue.

Method 2: Clear Browsing Data

Sometimes, one browser does not support any particular website. That interrupts your mailbox from receiving new emails. In this situation, follow the instructions.

  • Open any browser.
  • Right-click on the three dots (present on the right hand)
  • Navigate to More Tools.
  • Select Clear Browsing History or tap Ctrl + Shift +Del.hotmail account not receiving emails

It will clear your browsing history and fix your problem of Hotmail emails not coming through. If you’re not satisfied with the above methods. You can choose the subsequent workaround.

Also Read: Add Hotmail Account to Gmail

Method 3: Check and Wipe Junk Folder

Often, your Hotmail emails will be delivered into the Junk folder, and you will face the issue of “not getting Hotmail emails”. In this case, you can fix this issue by checking the junk folder. And if you think any inconsistency prevails, you can clean up that junk folder by following the steps.

  • Open your Hotmail Account.
  • Navigate to the Junk Email, found under Folders.
  • Choose the selected mail, right-click on that chosen email, and choose Not Junk.
  • Lastly, tap OK, and check whether your issue of not receiving emails is fix or not.hotmail account not receiving emails

These are a few methods that help you fix the Hotmail Account Not Receiving Emails issue. If the methods listed above were previously ineffective for you and you are having difficulty applying them directly. Then you can opt for a better and more precise automated solution that fixes your Hotmail email not receiving emails issue perfectly and smoothly. Moreover, that also offers you so many features.

Also Read: Gmail is Not Receiving Emails

Fix Hotmail Account Not Receiving Emails With an Automated Approach

The advanced and automated Hotmail Backup Software is a one-stop solution. That can smoothly migrate your Hotmail emails into multiple file folders and email clients. It would securely backup all of your Hotmail emails, including any attachments. There are additional advantages, as well, that you can avail of while using this utility. Here is a list of a few of them.

Advanced Features of Hotmail Backup Software

  • You can backup your Hotmail mailbox with or without attachments without fear of data loss.
  • Import your Hotmail emails into Thunderbird, Gmail, Office 365, Hostgator, GoDaddy,iCloud, Yahoo Mail, etc.
  • Allows you to preview your mailbox items before conversion.
  • It stores Hotmail’s other mailbox items like Inbox, Drafts, Sent, Trash, Contacts, Calendars, etc., locally.
  • With this utility, you can remove duplicate emails with one click.
  • Safely and securely backup Hotmail emails to hard drive into PDF, PST, MSG, IMAP, TXT, EML, MBOX, and other 10+file formats.
  • It is compatible with Windows 11, 10, 8.1, 8, 7, and previous versions.


This article discusses a number of manual methods to fix the Hotmail Account Not Receiving Emails issue. Although, these manual methods are not a perfect solution because there is a risk of data loss. On the contrary, an automated Hotmail backup software is the complete solution to fix Hotmail issues. Apart from this, it also offers several other features which users can use with this utility.

About The Author:

Manoj Sharma is a Technical Content Writer in the field of Data Migration, Backup & Recovery. He is focused on engaging the audience by delivering content that solved their problem. Manoj spends most of his time researching and writing about creativity, technology, and digital marketing trends.

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